Everyone, including homes and businesses that currently use PSTN-based services, will need to migrate to another service before 2025. While 2025 may seem a while away, from December 2023, you will be unable to purchase any new PSTN-based service. Some locations have already stopped selling, and many more will be affected sooner than this.
Hybrid working can bring commercial and employee benefits when implemented well. Reduced office space and demands on IT and other services can save businesses costs, while cloud migration increases efficiency and agility. Meanwhile reduced time commuting, better work-life balance, and increased flexibility can improve well-being for staff.
We explored the software available, and while limited, the Help to Grow: Digital initiative provides essential platforms from categories that will benefit most businesses. The choice is limited, though, and many of the approved CRM platforms are likely to be financially unattainable for many small businesses, even with the discount.