IT Management and IT Security for the Hospitality Industry

Cafe owner using technology to support her business in Devon
Providing the best experience for your guests is not a simple undertaking. Dozens—if not hundreds—of big blocks and little details must be carefully arranged in their place.
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Helping You Protect Both Your Operations and Your Guests

Leveraging technology allows you to deliver guest services more quickly, effectively, and cost-efficiently. Our team works with businesses like yours in the following hospitality industry sectors to help you utilize the very best in technology to improve your guests’ experience.

  • Recreation
  • Lodging
  • Travel
  • Tourism
  • Food and beverage

Meeting Guest Expectations

Service

Hospitality is one of the industries where customer reviews can make or break your business. Guests are quick to compare your operations and service to that of your competition. If your technology isn’t up to industry standards— or even in the top 10%—negative reviews may come your way. The good news is that bad reviews resulting from slow or outdated technology can be avoided. Let us help you speed up and streamline your IT-based operations.

Security

The guests you serve demand both physical security and an acceptable level of IT security when enjoying your properties or services. Our team gives you the tools you need to rise to the level of those expectations. Depending on your specific business model, integrating secure facility and room access systems into your operations or ensuring only authorized guests are accessing your Wi-Fi can be key in creating an enjoyable and positive experience.

Helping You Manage All the Tech-Related Puzzle Pieces

Providing the best experience for your guests is not a simple undertaking. Dozens—if not hundreds—of big blocks and little details must be carefully arranged in their place. You utilize technology in many of the ways you serve your guests. We help you make sure the underlying technology of your guest experience is secured and functioning well.

  • Your network
  • Guest WiFi
  • Property and room access
  • HVAC systems
  • POS systems
  • Booking and accounting
  • HR systems

If it runs on a computer, tablet, or smartphone, you can rely on us to keep it operating and secure it against unauthorized access. Mitigating your security risk while providing you with reliable IT resources allows you to focus on your guests, not your computer maintenance.

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